The Trump Administration is on the way out. The Biden Administration is on the way in. And amid the transition, the largest wave yet of the coronavirus pandemic is resulting in new restrictions in the United States and around the world. It’s a pivotal moment for the U.S. and global economies, and the U.S. Federal Reserve holds a key position of influence. University of Virginia Darden School of Business Professor Frank Warnock, a former Fed economist and current research adviser with the Fed, discusses the tools available and possible next steps for the Fed with the Batten Institute’s Sean Carr.
Have you ever shown up to a meeting thinking you’ve got great ideas, piercing insights and the motivation to make a positive impact, only to discover the decisions you thought were still on the table have already been made? You’re left wondering if you were the only person who didn’t know. How did that happen? The play Hamilton popularized the phrase “the room where it happens,” which speaks to a very real unwritten playbook for power and influence in organizations that continues today in much the same way it did in the 18th century. University of Virginia Darden School of Business Professor of Practice Toni Irving brought her decades of experience in finance, health care, consulting, government and nonprofit management to the table in a discussion with the Batten Institute’s Sean Carr on the practicalities of getting in “the room where it happens.”
Eliminating discrimination from customer service has been historically difficult, even for organizations with stellar service reputations. Is there a way for companies to better identify their breakdowns and eliminate discrimination from the fast food drive through to the hotel lobby? University of Virginia Darden School of Business Professor Tami Kim joins the Batten Institute’s Sean Carr to discuss how her research proved discrimination pervades the customer service landscape. She shares what she’s learned about how companies can identify the issues unique to their service and take a better approach to solving the problems.
No event in modern history has driven so much change, so fast, as the coronavirus pandemic. In a world beset by the challenges presented by COVID-19, can we look into the minds of entrepreneurs to discover how businesses and individuals might start to rebuild? University of Virginia Darden School of Business Professor Saras Sarasvathy, a world-renowned thought leader in the field of entrepreneurship, discusses the logic of thinking used by expert entrepreneurs with the Batten Institute’s Sean Carr to uncover how the entrepreneurial approach can help us all through the challenges presented by the pandemic.
In the wake of the killing of George Floyd and national protests for racial justice, businesses and leaders are working to embrace a defining moment for racial equality. University of Virginia Darden School of Business Professor Laura Morgan Roberts joins the Batten Institute’s Sean Carr to discuss the movement for racial justice and what leaders can learn and do to be allies to the Black community in business and society.
Panic-buying toilet paper. Baking bonanzas. Home hair-dye kits. The coronavirus pandemic is changing our routines, our social interactions and our relationships with companies and brands. University of Virginia Darden School of Business Professor Lalin Anik joins the Batten Institute’s Sean Carr to explore the evolution of consumer behavior in response to COVID-19, how brands are reacting, and what the future may hold as people look to them for trust and meaning amidst the uncertainty.
Businesses large and small are in a fight for survival as the coronavirus pandemic brings economic activity to a near complete standstill. Professor Greg Fairchild joins the Batten Institute’s Sean Carr to provide insights on what small businesses can do to survive months of lost revenues amid mounting costs and what they can do now to thrive in whatever the “new normal” for commerce might be when the immediate crisis ends.
The coronavirus pandemic is a crisis of unprecedented scale and scope. In response, the world looks to its leaders for clarity, direction, and the reassurance that their actions will mitigate — not exacerbate — the pandemic’s dire humanitarian and economic consequences. While no U.S. president has faced a challenge quite like the current one, what do past commanders-in-chief have to teach us about leading through a crisis? University of Virginia Darden School of Business Professor Bob Bruner shares findings from his examination of the leadership styles of past U.S. presidents that could inform the current moment for leaders at all levels as we navigate the difficult path ahead.
Americans cherish the idea of the truly self-made man or woman. So why does an elite pedigree often win the day when it comes to hiring for the top jobs? What prevents managers from rewarding those who make the leap from one social class to another, and more importantly, what are we missing when we favor the well born? Professor Sean Martin, an expert in social class and leadership, discusses why the lack of opportunities for social class transitioners means businesses are missing opportunities to hire employees with incredibly valuable skills for the workplace.
Business has the tools to solve the global climate crisis, but will business leaders have the will to drive the changes necessary to avoid the worst consequences of climate change? Professor Mike Lenox argues that disruptive new technologies can redirect global society’s unsustainable path, but radical innovation will rock the boat of many local communities and today’s top businesses.